Privacy Policy

Effective Date: December 12, 2023

1. Introduction

Welcome to Famlee App! This Privacy Policy outlines how Famlee App ("the App") collects, uses, shares, and protects your personal information. By using the mobile application and website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Account Information

To access certain features, users may be required to create an account. We collect information such as your name, email address, and profile details necessary for account functionality.

2.2 User-Generated Content

Famlee App encourages users to share content, including photos, videos, and messages. By uploading or sharing content, users grant Famlee App the right to use and display this content within the app.

2.3 Device Information

We collect information about the devices you use to access Famlee App, including device type, operating system, and unique device identifiers.

2.4 Location Information

Famlee App may request access to your device's location to enhance features like event planning, reminders, and various other location-based services. Users have the option to grant or deny location permissions.

This app requires access to your location even if the app is in the background. This is to make sure that your location based reminders keep working even when you may not be using the app actively. Your background location information, however, never leaves your device, and we do not store such information anywhere. This is, also, an entirely opt-in service, and should you not create any location based reminders in the app, you will not need to grant the app this access.

2.5 Usage Data

We collect information about how users interact with Famlee App, such as app usage, features accessed, and time spent on the platform.

2.6 Children's Privacy

Famlee App is designed for users of all ages. If you are under 13, parental consent is required to create an account. We do not knowingly collect personal information from children under 13 without parental consent.

3. How We Use Your Information

3.1 Account Management

We use your account information to manage and personalize your Famlee App experience.

3.2 User-Generated Content

User-generated content is utilized within the app to facilitate sharing and interaction among users.

3.3 Communication

We may use your contact information to send you important updates, notifications, and information related to your Famlee App account.

3.4 Location-based Features

If you grant location permissions, we use this information to enhance features such as offers, deals, coupons, news, event planning, reminders, and various other location-based services.

4. Data Security

4.1 Security Measures

Famlee App implements industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

4.2 Data Access

Access to personal information is restricted to authorized personnel who need the data for app functionality and support.

5. Third-Party Services

Famlee App may integrate with third-party services. Users are encouraged to review the terms and privacy policies of these services, as they operate independently of Famlee App.

6. User Rights

6.1 Access and Correction

Users have the right to access and correct their personal information. You can review and update your account details within the app.

6.2 Data Deletion

Users can request the deletion of their account and associated data by contacting Famlee App at info@famlee.app.

7. Changes to Privacy Policy

Famlee App reserves the right to modify this Privacy Policy. Users will be notified of significant changes. Continued use of the app implies acceptance of the updated policy.

8. Additional Privacy Points

8.1 Cookies and Tracking Technologies

Famlee App may utilize cookies and similar tracking technologies to enhance user experience. These technologies help us understand user preferences, track trends, and improve our services. Users can manage their cookie preferences through browser settings.

8.2 Data Retention

User data will be retained for the duration necessary to fulfill the purposes outlined in this policy. The criteria for determining retention periods include the nature of the data, legal obligations, and business needs.

8.3 Data Sharing

Famlee App may share user data with trusted third parties for purposes such as analytics, marketing, and service improvement. Third-party service providers adhere to strict confidentiality and data protection standards.

8.4 Marketing Communications

Users may receive marketing communications from Famlee App, including promotions and updates. Users have the option to opt-out of such communications through settings within the app or by contacting us at info@famlee.app.

8.5 Social Media Integration

Famlee App may integrate with social media platforms. Users should be aware that interactions with these platforms are subject to their respective terms and privacy policies. Famlee App is not responsible for the privacy practices of external platforms.

8.6 Data Transfers

User data may be transferred internationally for processing and storage. By using Famlee App, users consent to such international data transfers. Measures are in place to ensure data protection during these transfers.

8.7 User Consent for Data Processing

By using Famlee App, users explicitly consent to the processing of their data as outlined in this privacy policy. Users have the right to withdraw their consent by discontinuing use and contacting us for data deletion.

8.8 Data Breach Notification

In the event of a data breach compromising user information, Famlee App will notify affected users promptly. Notification will be provided through the app, email, or other means, in accordance with legal requirements.

8.9 Customer Support Interaction

Interactions with customer support may be logged for quality assurance and issue resolution purposes. Information shared during these interactions will be handled with utmost confidentiality.

8.10 Sensitive Information

Famlee App does not knowingly collect sensitive information (e.g., health data) without explicit user consent. If such information is inadvertently collected, appropriate measures will be taken to secure and protect it.

8.11 User Education

Famlee App provides educational resources within the app to help users understand and manage their privacy settings. Users are encouraged to explore these resources for a better understanding of their data privacy.

8.12 Compliance with Laws

Famlee App is committed to compliance with applicable data protection laws and regulations. Users with specific legal questions or concerns are encouraged to contact us for clarification.

8.13 User Profiling

Famlee App may engage in user profiling to enhance user experience and personalize content. Users can manage preferences within the app to control the extent of profiling.

8.14 Data Access Requests

Users have the right to request access to their personal data, corrections, or deletion. Requests can be made by contacting Famlee App at info@famlee.app. Verification of identity may be required for security.

8.15 Links to External Sites

Famlee App may contain links to external websites. This privacy policy applies only to Famlee App, and users are encouraged to review the privacy policies of external sites they may visit through our platform.

8.16 User Contributions to Data Accuracy

Users are empowered to contribute to the accuracy of their data by updating information within the app. Famlee App encourages users to keep their profiles and data current.

8.17 User Control Over Data

Famlee App prioritizes user control over their data. Users can modify privacy settings, permissions, and preferences within the app to align with their comfort level and preferences.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at info@famlee.app.